Terms and Conditions

Effective Date: 08/07/2025

Welcome to Berry & Dots. By accessing or using our website, placing an order, or interacting with our services, you agree to be bound by the following Terms & Conditions. Please read them carefully.

1. About Us

Berry & Dots is an e-commerce brand based in India, offering curated gift boxes and accessories for newborns. Our aim is to deliver thoughtful and quality baby essentials wrapped with love.

2. Use of Website

• You must be at least 18 years old or using the site under parental supervision.
• You agree not to misuse or hack our website or engage in fraudulent activity.
• All the information you provide must be accurate and complete.

3. Product Information

• We make every effort to display accurate product details. However, colors, prints, or packaging may slightly vary due to lighting and screen differences.
• All products are subject to availability. We reserve the right to discontinue or update products at any time.

4. Pricing

• All prices are listed in INR (Indian Rupees) and are inclusive of applicable taxes.
• We reserve the right to change prices without prior notice.

5. Orders & Payment

• Orders are confirmed only after successful payment.
• We use secure payment gateways to process all transactions.
• Berry & Dots reserves the right to cancel any suspicious or incomplete orders.

6. Shipping

• Orders are usually shipped within 1–3 business days.
• Delivery time depends on your location and courier partner availability. 

7. Returns & Refunds

• Returns are accepted only for damaged, defective, or incorrect items.
• Personalized items are non-returnable.
• Refer to our Return & Refund Policy for details.

8. Cancellations

• Orders can be cancelled within 12 hours of placement.
• Cancellations are not possible after dispatch. See our Cancellation Policy for full terms.

9. Intellectual Property

• All content on our website including images, logos, text, and graphics belongs to Berry & Dots.
• Unauthorized use or reproduction is strictly prohibited.

10. Limitation of Liability

• We are not liable for damages arising from misuse of our products or services.
• We are also not responsible for delays caused by courier services or incorrect address submissions.

11. Governing Law

These terms are governed by and construed in accordance with the laws of India. Disputes shall be subject to the exclusive jurisdiction of the courts in Madurai, Tamil Nadu.

12. Contact Information

For any queries regarding these terms, feel free to reach out:

Berry & Dots

📧 Email: berryanddots@gmail.com

📞 Phone/WhatsApp: +91-8438381610

📍 Address: 603, Vijay Tower, Duraisamy Nagar, Ponmeni, Madurai – 625016.